Shipping & Returns
Shipping Policy:
At Finley Apparel Co, we’re committed to ensuring your order reaches you as quickly and safely as possible. Here’s everything you need to know about our shipping process.
Shipping Time
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Orders typically take 3-7 business days to arrive after shipping, depending on your location.
Order Tracking
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Once your order has shipped, you will receive a shipping confirmation email, including a tracking number so you can follow the delivery of your package.
Return & Exchange Policy
We want you to be happy with your purchase! If you're not satisfied, we offer exchanges or store credit as outlined below:
Returns
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Returns are accepted within 30 days of purchase for an exchange or store credit only.
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To initiate a return, please contact us with your order details, and we will provide instructions for returning the item.
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Return shipping costs are the responsibility of the customer unless the product is defective or damaged.
Exchanges
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Items can be exchanged for a different size or design if available. Contact us to begin the exchange process.
Damaged or Defective Items
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If you receive a damaged or defective product, please contact us immediately with proof (such as photos). We will cover the shipping cost for returns due to damage or misprints, and we will either replace the item or issue store credit.
Refund Policy
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We do not offer refunds. Instead, we provide exchanges or store credit.
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Store credit or exchanges will be processed within 2-3 days after we receive and inspect the returned item. You are responsible for the return shipping cost.